Administrative Assistant I - Neurology
Job Description
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic Main Campus has been recognized as a Magnet organization since 2003. In addition, our Main Campus offers 100+ specialties including heart, lung, liver, kidney, pancreas and bone marrow transplantation.
As an Administrative Assistant, you will provide patient care by being the lifeline between the patient and provider. This position requires great customer service, attention to detail and prioritizing work daily. An Administrative Assistant in this role is familiar with triaging patient calls and addressing the patient's needs. In addition, you will provide the patient with the best possible care in a timely manner. Your primary duties will include:
-Prioritizing multiple projects.
-Managing administrative duties.
-Coordinating patient care.
The ideal candidate is someone who:
-Is detail-oriented and organized.
-Thrives in a strong team environment.
-Can conduct work with a high level of autonomy.
-Demonstrates a strong work ethic.
-Has excellent interpersonal and communication skills.
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic. This role will interact with many groups to include staff physicians, residents, advanced practice nurses, administrators and otherwise. Exposure to this large of a workgroup will aid in determining development opportunities.
Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
Responsibilities:
- Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
- Administers calendar and schedules management.
- Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
- Provides coverage of other areas such as front end, point of service and registration.
- Other duties as assigned.
Education:
- High School Diploma or GED.
- Two years of college or business school preferred.
Certifications:
- None required.
Complexity of Work:
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- One year office experience.
- Typing proficiency of 35 wpm with accuracy preferred.
- Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
- Experience may be assessed with an on-line Skills Assessment.
Physical Requirements:
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to travel throughout the hospital system
- Ability to communicate and exchange accurate information
- In some locations, ability to move up to 20 pounds
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment.
Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.
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