Executive Director – Enterprise Transplant Center

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

At Cleveland Clinic's Transplant Center, world-class experts perform a variety of transplantation procedures. Each year, thousands of lives are saved and transformed because of our innovative transplant expertise. Combining quality, excellence and the top transplant physicians and specialists, Cleveland Clinic Transplant Center is proud to be a leader in organ transplantation. We offer one of the most comprehensive transplant programs in the world and perform a variety of transplantations.

A caregiver in this position works 8:00AM – 5:00PM.

A caregiver who excels in this role will:

• Lead and drive the Enterprise Transplant Center strategy, operations, quality, service line financial management and compliance.

• Set all key operational targets, quality and safety metrics and patient experience targets.

• Ensure achievement of stated goals and meet regulatory requirements.

• Work collaboratively with executive leadership across the organization to meet strategic objectives.

• Oversee the creation and maintenance of patient-focused programs designed to support the delivery of the highest quality of transplant care.

• Work with various program leaders to ensure resources are available to support the success of each program.

• Lead and facilitate collaboration and consistency with metrics that support regulatory standards.

• Drive process improvement opportunities across service lines and partners to translate into realized efficiencies.

• Monitor national and international trends and forecast to develop priorities aimed toward growth objectives.

• Assure compliance with regulatory agencies such as Centers for Medicare & Medicaid Services (CMS), United Network for Organ Sharing (UNOS), End Stage Renal Disease (ESRD) and The Joint Commission (TJC).

• Work with a multidisciplinary team to proactively build new programs, expand current programs and enhance the reputation and quality of transplant services locally, nationally and internationally.

• Collaborate with Nursing to achieve safety, quality and patient experience standards for transplant services.

• Be responsible for service line financial management and operational performance regarding patients served and cost management under the Transplant Center.

• Adhere to the Corporate Compliance Program and expectations including proper billing.

• Enhance the research mission by supporting clinical infrastructure conducive to scientific studies and working closely with Nursing Leadership.

• Create an effective environment where caregivers can realize their full potential to meet clinical and business challenges.

• Be responsible for the development of a strong leadership team to manage operations.

• Coach, mentor, and provide ongoing performance feedback.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s degree in business, healthcare administration, nursing or a related field.

• 10 years of related experience including five years of management experience.

• Able to work with diverse stakeholders, including patients, families, physicians, nurses, staff and external partners.

• Demonstrated knowledge of transplant regulations, standards and best practices.

Preferred qualifications for the ideal future caregiver include:

• Master’s degree. This may substitute two years of the required experience.

• Experience in a large, complex transplant service or clinical operations.

• Certification in transplant administration or a related field.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we provide what matters most to you: https://jobs.clevelandclinic.org/benefits-2/