Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The role supports the Ivalua application that is used by all the Cleveland Clinic facilities to place orders for goods and services, onboarding and maintaining suppliers, creating goods and services contracts for supply chain management as well as conducting sourcing events for goods and services. By supporting this application, the applicant would be directly supporting over 8,000 caregivers using the platform and indirectly supporting procurement of all goods and services for the entire enterprise.

A caregiver in this position works8:00am—5:00pm.

Responsibilities:

• Completes departmental projects and ongoing application support.
• Assists with scope and task plan development.
• Provides input to resource requirement development.
• Supports development of information system requirements.
• Develops process flow charts and reports on project status.
• Other duties as assigned.

Education:

• Associate's degree in Information Technology, Computer Science or related field.
• High School diploma/GED and five years of experience may substitute the degree requirement.
• Bachelor’s degree and one year of experience may substitute the experience requirement.
  

Certifications:

• Microsoft, CompTIA, or equivalent preferred.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Complexity of Work:

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.