Unit Clerk - Acute Cardiology and Cardiothoracic Surgery
Job Description
USW Bidding Period: 8/26/24-8/31/24
Unit Clerk - Acute Cardiology/Cardiothoracic Surgery Unit
Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.
Akron General’s 4200 Unit is a Complex Cardiovascular Unit that cares for a diverse patient population with high acuity. Patients that are cared for include: post open-heart surgery patients at day 3 from the CVICU, vascular surgery patients (amputations, fem/pop surgeries), lung surgeries (VATS procedure) that require patients to have a chest tube inserted for several days, irregular heart rhythms such as atrial fibrillation that requires titrated IV medication, post heart catheterization (PCI) patients that require frequent observation following the procedure, pacemaker implantations, heart attacks, congestive heart failure, and pulmonary embolism/DVT with IV anticoagulation. Due to the opioid epidemic related to heroin, this unit has an influx of patients who have endocarditis/infections of the spinal column that require frequent observation and multiple IV antibiotics and medications each shift.
A caregiver in this position works 3:00PM – 11:30PM.
A caregiver who excels in this role will:
Perform administrative and clerical duties.
Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.
Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.
Assist with processing patient admissions, transfers and discharges.
Provide concierge service to assist patients and families with wayfinding and directing them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Troubleshoot equipment.
Respond to patient call lights.
Keep nursing stations clean and organized.
Complete mandatory education and training.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED.
One year of experience in a customer service-related role.
Preferred qualifications for the ideal future caregiver include:
Microsoft Office experience.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Requires full range of motion, manual and finger dexterity and eye-hand coordination.
Requires frequent data entry, standing and walking for extensive periods of time.
Requires normal or corrected speech, hearing and vision.
Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required.
By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.