Health Unit Coordinator – Ortho Neuro Trauma

Join Cleveland Clinic’s Hillcrest Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Hillcrest Hospital is recognized as one of the top hospitals in Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Hillcrest Hospital’s 4 West Tower Med/Surg Unit provides orthopaedic surgery, neurosurgery, and trauma services to adult and geriatric patients requiring medical, surgical, and telemetry care on an inpatient and observation basis. Some of the clinical specialties of this unit include congestive heart failure, heart conditions, orthopaedics, vascular diseases, neurological diseases, and neurosurgery, but as a Level 2 trauma unit, caregivers can gain valuable trauma experience and skills in a fast-paced environment.

A caregiver in this position works2:30pm – 11:00pm.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

• Respond to patient call lights and make rounds.

• Assist with processing patient admissions, transfers and discharges.

• Assist patients and families with wayfinding and direct them to available resources.

• Assemble and maintain patient medical records and other documents related to patient care.

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED.

• 1 year of experience in a customer service-related role.

• Experience with typing, computer training or equivalent coursework.

Preferred qualifications for the ideal future caregiver include:

• College degree.

• Microsoft Office experience.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/