Institutional Effectiveness Program Coordinator
Job ID: 278967
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University -
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
College/Department Information
Our mission is to foster institutional stewardship by supporting intelligent, collaborative decision making through information and planning. Our values are Collaboration, Leadership, Integrity and Adaptability. We practice collaboration through connections both across our division's services and functions and with others throughout the institution to serve the priorities of AU, leadership by effectively contributing knowledge and expertise to collectively influence AU's success, integrity by promoting a culture of trust and accountability to those served by the AU mission, and adaptability by staying current in our respective disciplines and change-ready to meet the needs of the university.
Job Summary
The Institutional Effectiveness Program Coordinator provides coordination for assigned programs within the division, special projects, and other initiatives for IE processes, communications, and resources and for IE applications. This position coordinates services and processes pertaining to accreditation, analytics, assessment, data governance, institutional reporting, integrated planning, program planning and evaluation, project management, and survey research.
Responsibilities
Duties include but are not limited to:
COORDINATES SPECIAL PROJECTS AND INITIATIVES: Coordinates program activities within Institutional Effectiveness and with external stakeholders. Coordinates, plans, implements, and monitors projects and initiatives. Prepares documents and supporting materials (e.g., reports, timelines, charters, agendas, action minutes, decisions, etc.). Plans and executes logistics for major meetings and events. Manages mass communications about programs, projects, and processes. Serves as the first point of contact for customers regarding the program, various initiatives, operations, and activities within Institutional Effectiveness.
COORDINATES PROCESSES AND PROCEDURES: Manages standard operating procedures, including inventories, schedules, cycles, and status reports for regularly occurring processes. Coordinates training and maintains training materials. Prepares documents and supporting materials (e.g., graphical depictions, spreadsheets, templates, forms, etc.). Manages the documentation resulting from committees led and/or supported by Institutional Effectiveness. Updates websites published or managed by Institutional Effectiveness. Monitors, responds to, or routes correspondence from IE Resource email accounts.
MAINTAINS PROCEDURES FOR APPLICATIONS: Serves as the first point of contact for applications to customers and division staff. Develops and implements standard operating procedures for managing applications. Troubleshoots and escalates application problems and content errors. Produces basic reports and distributes them to appropriate parties. Manages access control and user permissions. Manages applications' web landing pages.
PROVIDES ASSISTANCE WITH DIVISION OPERATIONS: Organizes and maintains physical and technology resources for Institutional Effectiveness (e.g., Box, supplies). Assists with planning division meetings. Provides backup administrative support and office reception.
OTHER DUTIES: Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university in a related field of study and a minimum of 1 year experience in a related field
OR
Bachelor's degree from an accredited college or university in a related field of study and a minimum of 3 years experience in a related field
OR
Associate's degree from an accredited college or university in a related field of study and a minimum of 5 years experience in a related field.
Preferred Qualifications
Experience with interacting with professionals from a variety of backgrounds and levels. Demonstrated experience assisting with comprehensive, organizational-wide projects or processes. Demonstrated experience supporting a team or committee.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
SKILLS
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong organizational, prioritization, and customer service skills.
ABILITIES
Ability to maintain confidentiality.
Ability to adapt to changing priorities.
Ability to manage multiple tasks and efforts.
Ability to prioritize and manage conflicting deadlines.
Ability to receive instructions across multiple communication methods.
Ability to capture complex discussions and translate them into action items.
Ability to perform basic statistical calculations (i.e., means frequencies, etc.)
Ability to work independently, perform well under pressure, meet deadlines, and exercise good judgment.
Shift/Salary/Benefits
Shift: Days; Monday - Friday
Pay Band: B8
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search Job ID: 278967
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=278967&PostingSeq=1
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