Lab Instrument Controller Support
Job Description
Knowledge & Experience with Microsoft OS and related technologies.
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
• Must be proficient with imaging and creating images.
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration.
• Excellent written and oral communication skills
• Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
At least three questions and answers for ‘must-to-have’ skills.
Salary Range: 50,000-$65,000 a year