Community Engagement Database Specialist
Job ID: 280090
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University -
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
The Community Engagement Database Specialist will report to the Community Engagement Manager and oversee the configuration, maintenance, and optimization of all Community Engagement databases and impact reporting, ensuring they meet the needs of our organization. This position will also support our community partnerships and community engagement programming initiatives. Additionally, the Database Specialist will represent Community Engagement at promotional tables, involvement fairs, and campus presentations to raise awareness and increase constituent utilization of our community engagement tracking platform, programs, and initiatives.
Responsibilities
Responsibilities include, but are not limited to:
DATABASE MANAGEMENT: Oversee community engagement database systems, maintain the accuracy, consistency, and reliability of data inputs and outputs. Manage and facilitate the integration of GivePulse with other community engagement platforms used by universities and colleges. Develop and maintain comprehensive documentation and record keeping standards and related processes.

REPORTING AND ANALYSIS: Consistently produce standardized reports to support leadership decision-making, program development and tracking of community engagement metrics. Collaborate with leadership to develop and implement impact reporting process that highlights community engagement outcomes and program effectiveness.

COLLABORATION AND COMMUNICATION: Actively coordinate and/or participate in appropriate Augusta University committees, task forces, and professional associations, and conferences. Work cooperatively with other departments to effectively plan and improve communications around, adoption and utilization of community engagement software, and reporting resources.
STAKEHOLDER ENGAGEMENT AND SUPPORT: Provide primary support for stakeholders (community partners, students, student groups, and faculty/staff) in leveraging and utilizing community engagement databases. Develop training materials and conduct training on how to use the database effectively, ensuring comprehension and maximum utilization of its features and functionalities. Provide support for GivePulse platform to include assisting stakeholders with setting up profiles, reporting, creating training materials, conducting orientations and training sessions, and answering questions.
DATABASE ADOPTION AND UTILIZATION: Collaborate with college representatives and other stakeholders to address database-related organizational initiatives. Regularly assess the database's effectiveness and seek feedback to improve processes and user experience.
OTHER DUTIES: Perform all other job-related duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university in a related field including (but not limited to) Business, Computer Science, Public Administration, or Nonprofit Management with a minimum of one year of progressive responsible experience in a similar role (community engagement, database management, higher education, community outreach, etc) developing and promoting collaborative partnerships and initiatives.
Preferred Qualifications
ADDITIONAL PREFERRED QUALIFICATIONS
Expert level experience working with Microsoft Excel and Microsoft PowerPoint.
Experience and/or interest in community engagement, leadership development, nonprofit engagement, or social change management.
Prior GivePulse or other community engagement database experience.
A strong desire to work in a collaborative environment with various teams of stakeholders including faculty, staff, students, and community partners.
Prior Adobe InDesign, Adobe Illustrator, Canva, and/or related graphic design experience.
Demonstrated ability to work independently and collegially with staff and faculty.
Demonstrated ability to plan, organize, and execute complex events.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
SKILLS
Effective communicator with strong oral and written skills who demonstrates a collaborative and flexible style.
Organizational skills to oversee multiple tasks, deadlines, and events efficiently.
Excellent interpersonal, verbal, and written communication skills.
High energy level, integrity, and sincerity.
Strong organizational and time management skills.
Requires adaptability, good judgement, and initiative.
ABILITIES
Ability to analyze data, generate reports, and interpret metrics to inform decision-making.
Ability to troubleshoot issues and implement effective solutions.
Ability to lead and facilitate meetings with both small and large groups of people and communicate effectively.
Ability to interpret detailed documents, reports, and files.
Ability to multi-task, think creatively and handle a heavy workload.
Ability to work independently to solve problems, handle confidential information and navigate sensitive situations.
Ability to be tenacious and be eager to seize challenges and resolve issues.
Ability to maintain confidentiality.
Ability to listen, be empathetic, motivate, and follow through.
Ability to be flexible and work with various teams.
Able to work on weekends and off-hour shifts as needed.
Ability to exercise discretion and independent judgment in non-routine situations.
Ability to speak and deal tactfully with others and exhibit a willingness to share information.
Ability to design and implement simple administrative forms and worksheets.
Shift/Salary/Benefits
Pay Band: B7
Salary Minimum: $42,200 - Midpoint: $52,700
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 12/11/24 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 280090
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=280090&PostingSeq=1
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