Do you thrive on obsessing about our data and think around the corner to transform data into new insights and leverage best in class data products and solutions to make high-judgement decisions ? Are you looking for an opportunity to build data analytics and insights that put people first? The Security Issue Management engineering group, part of Stores Security, is looking for an innovative, passionate, and outcome-oriented Business Intelligence Engineer.
What we do
The Security Issue Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to service teams who need solutions that make it easy to build and operate secure systems. We use the latest technology, including AWS, to solve security problems at Amazon scale. We employ automation and machine learning to reduce, or eliminate, manual effort to help our internal customers raise the security bar. We have bold goals to stay ahead of the curve on security and delight our customers with intuitive and effective products.
Key job responsibilities
- Provides robust BI solutions for complex problems, that are extensible and scalable.
- Understand high-level business objectives and continually align work with those objectives to meet needs of business
- Refine data strategies that cut across functional teams and make technical trade-off decisions for long term/short-term needs.
- Learn and understand a broad range of Amazon's data resources and know how, when, and which to use and which not to use
- Serve as liaison between the business and engineering team to achieve the goal of providing actionable insights into current business performance, and ad-hoc investigations to support future improvements or innovations. This will require data gathering and manipulation, problem solving, and communication of insights and recommendations.
- Write high quality code to retrieve and analyze data and build data visualizations to tell the story of business trends, patterns, and outliers through rich visualizations.
A day in the life
You will own and contribute to studies that evaluate the customer experience of executing use cases on security issue management services, as well as technology/industry trends and the voice of the customer. You will join an expanding team, leverage your technical and domain skills, and apply a variety of methodologies to drive these studies. You will collaborate with product teams and senior leaders to provide insights and drive improvements that help us achieve our vision to be Earth's Most Customer-Centric Company.
About the team
We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings to raise the bar in security. Security issue management system is our centralized tool with the goal of becoming the only place our builders need to go to understand and manage their security issues and to drive action on the highest security risk areas of the business as well as for security teams to drive campaigns efficiently and effectively while simultaneously reducing the effort teams spend on security related tasks.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- Experience writing complex SQL queries
- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field with 3+ years of experience analyzing and interpreting data with Redshift, Oracle, NoSQL etc

PREFERRED QUALIFICATIONS

- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience with forecasting and statistical analysis
- Experience in Statistical Analysis packages such as R, SAS and Matlab
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.