Solution Architect
TATA Consultancy Services Ltd.
Jefferson City, MO
Job posting number: #7305263 (Ref:tsc-355923)
Posted: April 2, 2025
Job Description
CRM Functional Architect
• Techno-functional exposure in various domains.
• Well experienced in Sales, Service and Marketing modules.
• Excellent communication and presentation skills
• Hands-on experience in CRM
• Should have worked in client facing role
• Involved in various project activities like
o Requirement Gathering and Gap Fit Analysis
o Solution Architecture and Design and configurations
o Experience in Integrations with other enterprise systems and online systems
o Experience in integration with MS Outlook, SharePoint
o Data Migration using Scribe/SSIS or similar tools
• Should have worked on extending dynamics CRM by plugins, custom workflow activities and web resources.
• Should have a good understanding of CRM security model
• Should have experience in creating OOB CRM and Custom/SSRS reports for CRM.
• Hands-on Experience in configuring and customizing CRM
• Should have experience in implementing large transformational projects
• Should be able to set up implementation road maps, project plans
Roles & Responsibilities
• Create Techno-functional fitment by interacting with client stakeholders
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level As-Is and To-Be Architecture, Technical design for CRM and obtain necessary approvals from client
• Co-ordinate with various stakeholders including Microsoft and other 3rd Party vendors
• Coordination with offshore team
• Create Integration specifications and design
Salary Range- $100,000-$120,000 a year
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