Must Have
Technical/Functional Skills

• 
  Set up and configure Slack workspaces, channels according to organizational
  needs.


• Maintain workspace structure
  and improve team collaboration through well-organized channels.


• Support Slack integration
  with Apps, bots and 3rd party solutions


• Handle Slack workspace
  settings, including user roles, permissions, and access control.


• Onboard and offboard users
  by managing invitations and account access.


• Troubleshoot user issues
  related to access, permissions, or functionality.


• Provide L3 technical support
  to users encountering issues with Slack.


• Work closely with the IT
  team to resolve any system or connectivity issues.


• Analyze Slack usage and
  activity to provide insights into team collaboration patterns.


• Generate reports on system
  performance, user engagement, and workflow optimization

TCS Employee Benefits Summary:

• Discretionary Annual
  Incentive.


• Comprehensive Medical
  Coverage: Medical & Health, Dental & Vision, Disability Planning &
  Insurance, Pet Insurance Plans.


• Family Support: Maternal
  & Parental Leaves.


• Insurance Options: Auto
  & Home Insurance, Identity Theft Protection.


• Convenience &
  Professional Growth: Commuter Benefits & Certification & Training
  Reimbursement.


• Time Off: Vacation, Time
  Off, Sick Leave & Holidays.


• Legal & Financial
  Assistance: Legal Assistance, 401K Plan, Performance Bonus, Coll ege Fund,
  Student Loan Refinancing.

#LI-RJ2

Salary Range - $80,000-$110,000
a year