Program Director
TATA Consultancy Services Ltd.
West Bloomfield, MI
Job posting number: #7306567 (Ref:tsc-358494)
Posted: April 20, 2025
Job Description
Must Have Technical/Functional Skills
• Bachelor’s degree in computer science or equivalent, with a minimum of 15 years of industry experience.
• At least 8 years' experience working with Salesforce platforms, including a minimum of 5 years in a Program lead role.
• 5+ Years working in the Salesforce ecosystem, preferably in the Salesforce partner ecosystem
• 5+ years of Agile (or Agile/Waterfall Hybrid) experience as a project or program leader
• 8+ years of experience working for a professional services or consulting firm delivering projects to external customers
• Salesforce certifications such as Sales Cloud Consultant, Service Cloud Consultant and Architecture related certifications are strongly preferred.
• Create & manage a Workforce Breakdown Structure (WBS) & resource planning /schedules
• Monitor weekly/hourly project burn, track all utilization, update and manage accurate utilization, and manage capacity to keep team efficiently staffed
• In-depth knowledge of Salesforce’s capabilities and integration capabilities.
• Strong leadership skills, with proven experience leading and managing a team.
• Excellent communication and stakeholder management skills.
Roles & Responsibilities
• Lead a team of technical resources, nurturing their technical and professional growth.
• Develop and execute program plans, including scope, timelines, and resource allocation.
• Manage program budgets and track progress against key performance indicators (KPIs).
• Identify and mitigate risks and issues that could impact program delivery
• Identify areas for improvement in program management processes and methodologies.
• Ensure system quality, performance, and reliability, and actively contribute to the planning and execution of system testing.
Generic Managerial Skills, If any
• Build and maintain strong relationships with key stakeholders, including product, engineering, and business teams.
• Excellent leadership, communication, and interpersonal skills.
Salary Range: $200,000-$230,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performan ce Bonus, College Fund, Student Loan Refinancing.
#LI-SP1