The Partner Operations (PO) team is chartered with the operational enablement of our partner ecosystem.  The PO team sits within the Microsoft Business Operation (MBO) organization and is focused on making it easier for our partners to do business with Microsoft.  A key component of the organization is supporting partners with their move to cloud and digital transformation.  We do this through representing deep subject matter expertise and partner voice in design phase of launches and through delivery of change management for launches that are partner impacting. 

We manage our partners through a community model with a differentiation of service provided to our top partners through a specific Operations Key Account Management function.  We are accountable for representing the voice of our partners and customers in policy, process and platform; for landing change with partners and driving our partners to adopt new experiences/capabilities, for supporting the partner lifecycle of our partner ecosystem and ensuring that our partners are compliant.

We are looking for an individual contributor to join our team as a  Operations Key Account Manager (OKAM) within the PO organization. The OKAM is responsible for enabling our top partners as they transform to the cloud.  By using data and their deep understanding of partner processes they will identify business insights and opportunities that accelerate their assigned partners' transformation, optimize processes and increase partner productivity.

Interpersonal Skills of the Successful Candidates 

• Energy, Passion, Curiosity, Ambition and Drive
• Ability to learn quickly, be adaptable and deal with ambiguity
• Articulate and convincing communicator with the ability to build solid relationships with individuals at all levels, in multiple geographies and business functions both internally and externally.
• Demonstrated ability to story tell leveraging data
• Organized and can orchestrate, project management across a virtual team
• Self-motivated and able to work effectively with numerous virtual teams of diverse backgrounds.

If you love working with partners and are passionate about helping our partners to do business with Microsoft, then we invite you to learn more about the Partner Operations team.  We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work.