At Microsoft’s Operations Service Center we have a passion for customers, partners, and technology.  The Search, Ads & News Consumer Operations team sits within Microsoft Business Operations (MBO) and is responsible for the run operations globally for Search, Ads & News together with the launch of new products to market.

We are hiring a Group Manager, Search Ads & News Operations which is a global role responsible for leading a high performing team accountable for all run operations globally and dedicated to optimizing and scaling the processes and policies that underpin how we support the search, ads & news order to cash processes. This is a people manager role where you will lead a team of highly skilled individuals.  

You will be joining a fast-paced team that is focused on results, works together to solve problems, and is committed to developing people.  This role will collaborate with CELA, launch teams, process leaders, and other key business partners across finance, compliance, and engineering to deliver best in class execution excellence through robust, compliant processes.

The candidate is comfortable influencing in a highly matrixed, multinational organization, exhibits outstanding planning, communication, judgement, and negotiation skills, uses data and analytics to drive performance insights and improvements, and has a customer obsession and compliance focus. This candidate should demonstrate strategic thinking resulting in forward-looking solutions to business opportunities and has a capacity for leading change to successful execution. They will be working in a fast-paced environment where they will need to move with speed & agility, make decisions fast and empower their direct reports.

As a people leader, you will Lead, Develop & Grow your team through empowerment & accountability by: ​

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards work.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.