At Microsoft, our mission is to empower every person and every organization on the planet to achieve more—and the Customer Engagement Team (CET) is where that mission comes to life. As part of the Commercial Solution Areas (CSA), CET leads high-impact executive engagements that deepen customer and partner relationships while accelerating cloud growth. We design and deliver end-to-end experiences that blend curated content, speakers, and immersive storytelling to inspire action and drive AI transformation. If you're passionate about engaging with customers and want to be at the forefront of innovation, CET offers a dynamic platform to make a meaningful impact and grow your career.

Are you interested in joining one of Microsoft’s most important programs for engaging customers in a stimulating environment? Are you motivated by an opportunity to shape the perceptions of senior business leaders? Are you ready to lead a world-class experience for customers, our sales teams and executives that strengthen relationships and plays a vital role in driving sales and satisfaction? You can join us as the next Engagement Program Manager! 

We’re seeking an Engagement Program Manager for Experience Center One in Redmond Washington, our new headquarter facility built for executive briefings, to engage customers and build trust in our solutions. In this role you will bring collaboration, customer-obsession, and operational excellence to manage customer briefings end-to-end with consistently outstanding results. You will work closely with sales teams to understand customer needs along their journey with Microsoft and provide guidance to design a high-impact briefing. By bringing together the right content, speakers and experiences, the customer will realize value from the engagement, ultimately building customer trust and increasing adoption of Microsoft solutions.  You will do this as part of a team committed to Microsoft’s culture and an inclusive environment.

When you join us, you’ll have an amazing opportunity to contribute your talents and gain valuable career experience.  You’ll have a front-row seat to the latest solutions and market trends, and interactions with industry, speakers, account teams and customers.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.