At Microsoft, our mission is to empower every person and every organization on the planet to achieve more—and the Customer Engagement Team (CET) is where that mission comes to life. As part of the Commercial Solution Areas (CSA), CET leads high-impact executive engagements that deepen customer and partner relationships while accelerating cloud growth.  We design and deliver end-to-end experiences that blend curated content, speakers, and immersive storytelling to inspire action and drive AI transformation. If you're passionate about engaging with customers and want to be at the forefront of innovation, CET offers a dynamic platform to make a meaningful impact and grow your career.

Are you interested in joining one of Microsoft’s most important programs for engaging customers in a stimulating environment? Are you motivated by an opportunity to shape the perceptions of senior business leaders? Are you ready to lead a world-class experience for customers, our sales teams and executives that strengthen relationships and plays a vital role in driving sales and satisfaction? You can join us as the next Executive Briefing Team Manager. 

The Executive Briefing Team Manager at Experience Center One (EC One) is a leadership role responsible for overseeing the team that delivers world-class executive briefings for Microsoft’s customers and partners. The Manager will advise and guide their team members on creating compelling engagements centered on customer business objectives, and orchestrating all the details needed to deliver an exceptional briefing experience for over 1,700 executive briefings. This role involves strategic planning, people management, and cross-team collaboration to uphold the programs reputation as a premier channel for executive engagements. As one of two Delivery Team Managers, you will report to the EC One Site Director. You will work closely with peers across CET, including Content & Experiences and Operations to ensure alignment and consistency in program execution.  

This position is based in Redmond, WA at Microsoft’s Experience Center One, our new headquarter location for executive briefings that engage customers and builds trust in our solutions. This role is business essential and thus requires on-site presence due to the hands-on nature of briefing delivery (with some flexibility for remote work as needed). The Travel requirement is typically low (approximately 0–25%), but occasional travel may occur for off-site events or coordination with other Experience Centers.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.