Principal Customer Experience Program Manager - Business & Industry Copilots

Microsoft Corporation

Multiple Locations, Ireland

Job posting number: #7311903 (Ref:ms-1830210)

Posted: July 2, 2025

Job Description

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world. 

 

The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Copilot Studio, Power Apps, Power Automate, Dataverse and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. 

 

Microsoft Power Platform is a low-code platform that allows users to rapidly build customized end-to-end business solutionsMicrosoft Copilot Studio is a graphical, low-code tool for building agents and agent flows. As Satya mentioned in the FY 2025 Q3 Earnings call, Power Platform has more than 56 million monthly active users and Copilot Studio is used by more than 230,000 organizations – including 90% of the fortune 500.  

 

The Power Platform and Copilot Studio Customer Advisory Team (Power CAT) is an agile customer-facing team within the Business & Industry Copilots (BIC) engineering group, helping customers drive up the adoption of Power Platform & Microsoft Copilot Studio products.  

We are looking for a Principal Program Manager to join our Copilot Studio CAT team. This role will allow you to work closely with some of the most strategic customers for Microsoft Copilot Studio and enable them to be successful in their adoption and implementation to solve their business challenges and realize value. You will also be able to influence the product strategy and roadmap through customer feedback.  

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Consider joining the team if you have the following attributes: 

  • Passionate about making our customers successful. 
  • Growth Mindset i.e., you should be willing to take risks, fail fast (if needed) and try again. 
  • Technically astute and a “doer” i.e., you are not afraid to get ‘hands on’ with technology.
  • Proven track record of leading solution deployments at an enterprise scale.




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More Info

Job posting number:#7311903 (Ref:ms-1830210)
Application Deadline:Open Until Filled
Employer Location:Microsoft Corporation
Redmond,Washington
United States
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