Beachwood Family Health and Surgery Center continues to provide the excellent healthcare our patients have come to expect from Cleveland Clinic. At this facility, you will join a team of caregivers committed to serving the east side community with compassion, empathy and kindness. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

This position will support the administrative programs of the Fertility Center and act as the front-line support for patients and their questions and needs throughout the process. It will be a heavily facing patient role where the future caregiver can make a real difference in someone's life.

A caregiver in this position works M-F, 7:30am—4:30pm. There will be occasional meetings at Main Campus.

A caregiver who excels in this role will:

• Function as a liaison and administrative, technical, and operational resource.

• Assist the Director with projects and daily tasks.

• Coordinate policy evaluation and implementation.

• Identify operational improvement opportunities to create an efficient workplace.

• Develop communications and databases.

• With guidance from Director, lead or coordinate multiple projects and policy initiatives.

• Update, monitor and manage databases.

• Develop scorecards and milestones to track progress.

• Analyze project improvement and progress.

• Report discrepancies and variances.

• Coordinate project prioritization and assist with policy and initiative implementation.

• Assist with scheduling, coordination, preparation, and communication of meetings.

• Attend meetings and record key outcomes.

• Support all office administrative functions.

• Develop and maintain updates.

Minimum qualifications for the ideal future caregiver include:

• Associate's degree

• 3 years administrative or project management experience

• OR High School diploma/GED and 5 years of experience

• OR Bachelor’s degree and 1 year of experience

• Requires multitasking, critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a highly interactive team environment

• Can take appropriate action in a stressful environment

• Solid communication and customer service skills

• Strong computer skills and experience with software applications

Preferred qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field

• Experience developing programs (healthcare, financial or education)

• Healthcare experience or related organization

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/