Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients’ lives.

A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday-Friday 8:00AM-5:00PM.

A caregiver who excels in this role will:

• Complete routine support and designated project assignments.

• Provide input to develop solutions.

• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.

• Develop process flow charts and report on project status.

• Support the development of information system requirements.

Minimum qualifications for the ideal future caregiver include:

• Associate’s degree in information technology, computer science or a related field.

• Three years of IT experience in applications development and support, end-user training or an operational or financial role utilizing the systems or data generated by the systems supported by this position.

• OR a high school diploma/GED and five years of experience.

• OR a bachelor’s degree and one year of experience.

• Completion of ITIL Foundations certification within 6 months of start date.

Preferred qualifications for the ideal future caregiver include:

• Microsoft, CompTIA or equivalent certification.

• Ideal candidates will have expertise in application inventory and assessment, business case development, and application lifecycle management processes.

• Preferred candidates will demonstrate a strong understanding of the application ecosystem within a healthcare delivery system, along with a solid foundation in enterprise architecture.

• Strong data analysis skills and proven problem-solving abilities are essential.

• Exceptional presentation and communication skills are crucial.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/