• Assists more senior analysts, project managers, IT leaders, etc. to assess the impact of business process changes within people, systems, operations and management.

• Involved with and uses business process modeling, analysis and design tools.

• Performs well-defined tasks using own judgment to meet objectives with some supervision.

• Works with internal clients to analyze operational flows and recommend ways to reduce steps through use of technology.

• Analyzes operational and system flows.

• Develops and recommends actions for increased productivity and efficiency.

• Conducts interviews with clients during scoping and business case development.

Minimum qualifications for the ideal future caregiver include:

• Two years of analyst experience required.

Preferred qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business, Information Technology, Management Engineering, Healthcare Operations or a related field is preferred.

• Certifications from the International Institute of Business Analysts (IIBA) or the Business Relationship Management Institute (BRMI) preferred.

• Certifications in Lean, Six Sigma, ITIL a plus.

• Operational, business process, continuous improvement and/or resource utilization experience in an information technology environment in the healthcare industry preferred.

• Well versed in Office 365 modules or applications, including Visio.

• Understanding of Agile and Kanban project methodologies.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/