- Knowledge and understanding of the trends and forces that shape the health care delivery system, the provision of care, and other emerging issues in health care. Demonstrates flexibility and initiative to effectively lead change efforts to respond to environmental or organizational change.
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- Manages the department's fiscal budget including effective expense reduction, utilization management, budget control and new revenue generation.
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- Manages clinic operations meeting staffing and productivity targets.
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- Proven personnel management strength including demonstrated ability to select, motivate, develop and retain people and promote collaborative team efforts.
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- Proven experience in leading quality and service improvement activities and achieving outcomes, which respond to customer expectations.
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- Assesses market opportunities, developing business plans and implementing programs to respond to such opportunities.
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- Develops outreach relationships to expand reach and services with community partners and affiliates.
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- Experience in effectively leading the design and organization of work, and allocation of resources to achieve appropriate staffing levels and mix, and productivity levels.
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- Articulates organizational goals and vision and regularly communicate relevant information to subordinates. Demonstrates and promotes leadership behaviors and cultural values as defined in the CSMC mission and vision goal statements. Delegates appropriately and establishes effective accountability mechanisms. Coaches and develop subordinates. Is perceived as fair and impartial. Inspires enthusiasm, trust and positive work environment. Effectively manages conflict. Serves as a positive role model. Represents CSMC in a professional and supportive manner.
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- Consistently demonstrate and foster in others, the principles of Continuous Quality Improvement in all areas of responsibilities. Promotes a service culture. Fosters continuous improvement of systems and processes. Promotes a culture of “always ready” regarding regulatory requirements. Employs a customer focus. Creates an empowering work climate. Breeds collaborative teamwork and problem solving. Broadly communicates values and expectations regarding quality. Achieves measurable improvement in quality of services in areas of responsibility.
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- Supports and takes ownership of CSMC’s values, strategies, objectives and policies. Develops group spirit and teamwork. Maintains constructive work relationships with other departments in achieving CSMC goals. Facilitates an open flow of information across CSMC. Actively supports collaboration within and across organizational boundaries. Actively participates as a team member. Provides feedback constructively to peers and superiors. Maintains positive relationship with peers, superiors, members of the medical staff, board of directors, and community.
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- Establishes systems for appropriate management controls in all areas of responsibility. Ensure organizational compliance with legal and regulatory standards, internal policies and procedures, moral and ethical codes. Actively supports workforce diversity and takes initiative to attain Affirmative Action Plan objectives.
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- Contributes to the development of strategic and operational plans, programs and policies of CSMC. Develops and implements measurable objectives consistent with the organization’s mission, goals and timetables. Anticipates, is flexible and adjusts plans to meet changing conditions. Organizes work to ensure timely, effective and economic use of resources. Develops ways to measure progress, evaluate results, and take corrective action in a timely manner. Demonstrates political and interpersonal acumen in making sound business decisions.
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- Oversees research efforts throughout the departments and with external funding sources and regulatory agencies. Ensures compliance with internal policies and external regulatory agencies.
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- Oversee the Academic Program process including professorial appointments, development of new contracts, contract renewals, independent contracts, faculty on and off boarding, and faculty annual performance appraisals.
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