Serving the needs of the surrounding communities, Willoughby Hills Family Health Center offers patients a wide variety of pediatric, family medicine, radiology and cardiology services. On this team, you will join a family of caregivers, enhance your skills and build a rewarding career at Cleveland Clinic, one of the most respected healthcare organizations in the world.

The Community Pharmacy at Willoughby Hills Family Health Center offers a fast-paced, outpatient/ambulatory setting where caregivers play an important role in supporting patient care and daily pharmacy operations. This PRN position supports an average prescription volume of approximately 360–400 prescriptions per day and works closely with pharmacists, fellow pharmacy technicians, and patients in a highly collaborative, team-based environment. Pharmacy Technicians are cross-trained across all work areas and rotate weekly, contributing to shared responsibilities such as prescription typing and filling, customer service and registration support, phone coverage, inventory management, and stocking. With consistent patient interaction and structured daily task lists at each workstation, this role provides a strong entry opportunity into Cleveland Clinic and an excellent foundation for growth within a supportive, ambulatory pharmacy team.

A caregiver in this role works Monday through Thursday from 8:00am to 8:00pm and Friday from 8:00am to 6:00pm, primarily on 10-hour shifts. While the pharmacy is closed on weekends, caregivers can pick up 3–4 shifts per month at other open locations, providing flexible support across multiple pharmacy teams.

A caregiver who excels in this role will:

• Follow established policies and procedures to support functions essential to the operations of the pharmacy department.

• Perform packaging, preparation, and distribution of medications, inventory control, customer service, andmaintainingpharmacy records.

• Pursuecompletion of the Cleveland Clinic’s School of Pharmacy Technology program in the first 12 months of employment.

• Prepare medications (selection, labeling,repackagingand non-sterile compounding).

• Deliver medications to theappropriate storagelocations.

• Maintainaccurateandappropriate inventoriesof medications and supplies.

• Maintain a safe and clean work area bycomplying withprocedures, rules, and regulations.

• Document regulatory requirements such as temperature logs, scheduled activities, and training inan accurateandtimelymanner.

• Appropriately use information systems, technology, and automation to complete assigned tasks.

• Maintain good standing in the Cleveland Clinic School of Pharmacy Technology program per the student handbook.

Minimum qualifications for the ideal future caregiver include:

• A high school diploma or GED
• Can perform algebraic calculations necessary for the preparation of extemporaneous compounds.
• Basic computer skills

Must meet all of the following license and certification combination requirements at the time of application:

• Must hold an active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP).

Please note:A status as a Pharmacy Technician Trainee with OBOP does not qualify for this role. However, please visit the apprenticeship program to express interest: https://talentcommunity.clevelandclinic.org/campaign/apprentiship-programs/)

• It is required, within 18 months from the date of hire: Must obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) AND Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy

Preferred qualifications for the ideal future caregiver include:

• Six months of hospital experience
• Successful completion of the Cleveland Clinic School of Pharmacy Technology program within 18 months of hire preferred

Physical Requirements:

• Typical physical demands include ability to perform the job while standing, walking, reaching, stretching and sitting for prolonged periods; manual dexterity sufficient to perform computer, dispensing, and compounding.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.