City/State

Work Shift

Overview:

The Director, Operations II directs and oversees the efficient and effective operations for a large number (11 or more) of ambulatory practices, hospital based practices, and/or diagnostic facilities. Supervises Practice Managers and Team Coordinators assigned to one or more practices. Develops and executes a strategic plan that aligns with the organizational objectives related to staffing, employee development, performance management, customer service/satisfaction, service delivery, quality, revenue enhancement, expense control, budgeting, regulatory compliance, safety and security.
Education/Experience:

• Associate Degree (required)

• Bachelors Degree (preferred) Associate degree and 10 years leadership experience in lieu of Bachelor Degree

• Diverse management experience/knowledge required, preferably in areas such as ambulatory healthcare administration, managed-care, change management or other relevant experience.

Responsibilities:

Provide Operational Leadership for the Orthopedic and Pain Management Divisions of SMG Hampton Roads / NENC including:

• Orthopedics

• 5 sub-specialties (ortho trauma, ortho hand, sports medicine, general ortho, foot & ankle) covering 13 clinic locations across Hampton Roads and NENC with the addition of a Peninsula location later this year

• Pain Management

• 3 locations with a 4th coming online later this year (Fort Norfolk) as well as planned expansion.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.