Job Posting Title:

Director of Campus Communication and Access

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Hiring Department:

Disability and Access

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Jun 01, 2026

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

The Director of Campus Communication and Access leads accessibility services for Deaf, Hard-of-Hearing, and DeafBlind students, employees, and visitors at the University of Texas at Austin. This leadership role oversees interpreter and captioning services, coordinates accommodations for classrooms and major campus events, supervises interpreter staff, manages budgets and contracts, and ensures compliance with ADA and FERPA requirements. The Director collaborates with faculty, technology teams, and university departments to facilitate access across campus while maintaining a student caseload and supporting disability-related initiatives. Ideal candidates will have experience in accessibility services, ASL, interpreter coordination, and staff supervision.

Responsibilities

• Manage the D/HH budget. Develop contracts and MOUs and partner with the business office when preparing and verifying bi-weekly payroll, vendor invoices, and IDTs. Maintain financial records, compile data, and prepare reports for the following billing areas: interpreter and CART hours, vendor expenses, fiscal year projections, and interpreter hours (meeting TRS/ACA requirements).
• Coordinate services and accommodations for D/HH individuals for events that require special planning such as New Student Orientation, University Events, Bootcamp/certificate programs, and those held at venues such as Bass Concert Hall, the Moody Center, the Wildflower Center, and the Blanton Museum. Ensure that there is access to web-conferencing platforms, when needed, for all public-facing events and work closely with each department and vendor to thoroughly plan logistics surrounding each request.
• Hire, train, and supervise the interpreter/scheduler, six staff interpreters, and approximately 25 hourly interpreters. Stay up to date on relevant areas and current trends within the D/HH and interpreter communities, including higher education, trilingual (English/Spanish) interpreting, performance and music, ASL/linguistics, technology, legal, medical, and mental health interpreting.
• Conduct intake and scheduled appointments with current and prospective students and families and maintain a caseload of approximately 70–100 students. Determine reasonable accommodations and support faculty and staff in the implementation of approved accommodations. Ensure accurate records are maintained in a confidential manner in keeping with the University’s document retention policy, privacy laws, FERPA, and ADA requirements.
• Function as a leader and member of D&A, assisting with general functions of the office and special projects as assigned.
• Support the interpreter/scheduler in ensuring that all interpreter and live captioning requests are processed and filled in a timely manner. Work collaboratively to coordinate services for students’ class schedules; work with LAITS, the ITS Captioning Department, and faculty members as their direct point of contact for issues, concerns, or questions related to classroom accessibility. Coordinate services for those with complex needs and requirements, including numerous D/HH employees across campus.
• Participate on university and external committees and advisory boards related to communication access, disability, and accessibility.

Required Qualifications

• Bachelor’s degree from an accredited college or university.
• Five (5) or more years of progressively responsible professional experience providing or coordinating communication-access services for Deaf, Hard-of-Hearing, and/or DeafBlind individuals (e.g., sign language interpreting, CART/captioning coordination, or comparable work).
• Three (3) or more years of supervisory experience, including hiring, training, evaluating, and scheduling staff interpreters, contract interpreters, or similar service-provider teams.
• Demonstrated working knowledge of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, FERPA, and related federal and Texas accessibility laws as they apply to communication access in postsecondary settings.
• Fluency in American Sign Language (ASL) and demonstrated ability to communicate directly with Deaf and Hard-of-Hearing students, faculty, staff, and visitors.
• Experience conducting intake interviews and engaging in the interactive process to determine reasonable accommodations for students (particularly Deaf and Hard-of-Hearing students) as well as continuing to support these students in helping to create an accessible learning environment throughout their academic career.
• Demonstrated ability to maintain strict confidentiality of sensitive student and employee records consistent with FERPA and University document retention requirements.
• Demonstrated commitment to working effectively and respectfully with people from a wide range of backgrounds, abilities, and lived experiences, including the Deaf and Hard-of-Hearing community.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master’s degree in interpretation, Deaf studies, ASL/linguistics, higher education, disability studies, special education, rehabilitation counseling, public administration, or a related field.
• Seven (7) or more years of experience in a college or university disability services or communication-access office.
• Demonstrated experience coordinating interpreter and/or captioning services for complex, large-scale events with multiple stakeholders, vendors, and venues.
• Demonstrated experience managing a budget with chargeback billing, vendor invoicing, and multiple funding sources, including preparing reconciliations, projections, and reports. Knowledge of TRS/ACA reporting requirements and experience preparing related compliance reports.
• Experience supervising trilingual (English/Spanish/ASL) interpreters and coordinating services in performance, music, legal, medical, or mental-health settings.
• Experience working with CART providers, automatic captioning vendors, and remote interpreting platforms (VRI), including evaluating quality and selecting vendors.
• Experience using accommodation case management systems (such as Accommodate, AIM, Clockwork, or equivalent) to track student records and service requests.
• Experience presenting at regional, state, or national level on communication access, interpreting, or D/HH services in higher education.

Salary Range

$90,000 + depending on qualifications

Working Conditions

• Standard university office environment with frequent travel across campus and performance venues to support events.
• Frequent use of computer, phone, video relay, and web-conferencing.
• Constant communication in English and ASL.

Work Shift

• Occasionally requires evening and weekend hours to coordinate and attend major university events such as orientation, performances, and ceremonies.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.