Food Service General Worker I
Mass General Brigham
United States of America
Job posting number: #7366549 (Ref:RQ4051909)
Posted: June 27, 2026
Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Performs a variety of food service duties in support of daily operations, including preparing, assembling, and serving food and beverages.Ensures quality, safety, and efficiency while maintaining a clean and organized work environment.
Qualifications
Key Responsibilities
Prepare food items by rinsing, peeling, slicing, dicing, weighing, and measuring ingredients
Follow standardized recipes to prepare and portion menu items accurately
Wrap, label, and properly store food items according to safety guidelines
Maintain appropriate food temperatures and portion control standards
Serve customers in a fast, friendly, and efficient manner
Provide information regarding menu items, ingredients, and availability
Clean and sanitize work areas, equipment, utensils, and service stations
Monitor and escalate customer concerns or issues to management as needed
Adhere to all food safety, sanitation, and service standards
Knowledge, Skills, and Abilities
Knowledge of food service operations, including line setup and temperature control
Knowledge of food preparation techniques, presentation, and quality standards
Ability to follow verbal and written instructions with accuracy
Ability to read, write, and communicate effectively
Ability to safely operate cleaning equipment and kitchen tools
Ability to lift and handle heavy items as needed
Basic understanding of inventory control and supply management
Ability to work efficiently in a fast-paced, team-oriented environment
Additional Job Details (if applicable)
High School Diploma or equivalent preferred
2–3 years of relevant food service experience required
Ability to follow recipes, instructions, and safety guidelines
Strong attention to detail and commitment to quality
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Reaching Occasionally (3-33%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Minimum Starting Payrate
$17.71
Per Diem/Shifts Can Vary
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/HourlyGrade
2EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.


