Administrative Program Coordinator I - Neuro Expansion
Job Description
Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor,state-of-the-artfacility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiplesclerosisand stroke.
This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well asadditionaloperating rooms and expanded ambulatory, infusion, imaging, EMG,sleepand rehabilitation services. Weare welcomingnew caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.
As an Administrative Program Coordinator, your work directlyassistsin the coordination and development of innovative policies and improvement initiatives. Serving as a liaison across various departments, you willidentifyopportunities tofacilitatean efficient workplace where fellow caregivers can support patients and deliver world-class treatments. This position offers the chance to grow your career within an innovative setting, all while making a difference in healthcare every day.
A caregiver in this position works full-time| Mon-Friday| 8:00am—4:30pm or 8:30am—5:00pm| Hybrid after90 days.
A caregiver who excels in this role will:
Lead orientation and record management activities andensuresstandards aremaintained.
Develop and update interdepartmental education programs.
Assistwith scheduling, coordination, preparation, and communication of meetings.
Facilitate and attend meetings and record key outcomes.
Identifykey milestones and deadlines.
Communicate project status and requirements to achieve results.
Research,analyzeand organize information for presentations.
Assistdepartment leadership with large or complex projects.
Initiate or lead fewer complex projects.
Minimum qualifications for the ideal future caregiver include:
Associate’sDegreeandtwo years of administrative or project management experience
OR High School diploma/GED and four years of experience
ORBachelor'sdegreeandone year of experience
Preferred qualifications for the ideal future caregiver include:
Requires Epic scheduling experience and the ability to manage complex patient scheduling workflows for the expanding 30-bed Epilepsy Monitoring Unit (EMU). This is a highly patient-facing role, with the majority of time spent communicating with patients via phone to coordinate care and scheduling needs.
Bachelor's degree inBusinessAdministration, Healthcare Administration, or related field
Knowledge of project management and communication practices
Strong computer skills and experience with software applications
Experience in a leadership or supervisory role
Healthcare experience or related organization
Epic and Scheduling experience
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations, ability to lift up to 25 pounds
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Minimum hourly: $18.88
Maximum hourly: $28.80
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.


